The Packtic platform supports different types of activities and user accounts, each with different roles.

Activities Accounts
Distribution network Distribution network manager account
Area manager Area manager account
Merchandiser account
Shop Shop account

Distribution network

The distribution network manages a network of area managers.

It can add area managers to its network.

Area manager

An area manager (sales manager, area manager, sales agency, etc.) is appointed by a distribution network to manage the bulk department of one or several shops.

Within the area manager activity, there is an account for the person in charge of the area manager.

This account is used to manage the activities and accounts of users in the area manager’s portfolio (“My park”):

  • add the customer shops in their portfolio

  • create the merchandiser accounts in their team

  • assign merchandisers to the shops in their portfolio

Merchandiser

The merchandiser’s account enables them to administer the dispensers in all the shops to which they is assigned.

Shop

The shop uses the traceability and management shop for the bulk department, which gives access, in particular, to the traceability book in the event of an inspection.